“Infiniwiz is very committed to us as their clients. Their customer service is extraordinary and very quick to respond. We will definitely continue our business relationship with Infiniwiz! “
Vassiliy Larchenko
Big Bear Ice Arena
“A note of appreciation for the people at Infiniwiz… I am extremely pleased with your company. The level of reliability, communication, and customer service you offer is fantastic. I would like to thank you for your personalized phone help and great tech support. I would offer my very highest recommendation for your company. “
Peter Poulos
MAI, The Metron Group
“It has been such a pleasure working with the staff at Infiniwiz. Their customer service is top notch and they are always available when an issue arises. As the Controller for my company it is imperative that I always have access to our accounting software (including remotely) and this is easily achieved because of Infiniwiz services. “
Ada Lee
Rodinia Wines LLC
“Infiniwiz staff is knowledgeable and their response time is very fast. They actually listen to us when we ask for their advice or help. And their pricing is quite fair too. We look forward to continuing our relationship with Infiniwiz for many years to come! “
Christine Kimball
Cross Country Mortgage
“I switched our 70 mailboxes from in-house to Hosted Exchange and I am really happy I went with Infiniwiz. Migration was well organized and painless. The service never goes down and truly exceeds 99.9% uptime guarantee. Great job guys! “
Igor Shvartsman
Michael Silver & Company
“It has been my extreme pleasure working with Infiniwiz team for the past several years. In this day and age it is very rare to find cloud solution company that is both efficient and knowledgeable. We feel incredibly fortunate to have found Infiniwiz, and know that we will continue to build a strong working relationship with them for many more years to come. “
Ilona Brenman Gruzmark
Law Office of Alexander Gruzmark
“I wanted to take a moment, to say “Thank You” to the entire Infiniwiz staff, for your outstanding service. The knowledge, expertise and professionalism Infiniwiz provides is rated A+. Your staff seems to exceed our expectations regardless of the issue, not to mention your response time is impeccable. Your concern in our success is very much appreciated, therefore I highly recommend Infiniwiz to any business looking to be a leader in their own field to partner with the best! “
Maria Quintero
Body Builders Automotive
“Thanks again for being so great with helping us out through our switch to the cloud solution. You and your team have been fantastic with us, and we couldn’t be happier. “
Mitchell R. Japczyk
Flexible Staffing Services
“This new system has been incredibly helpful to me and I hope it is for everyone else too. Thanks to company management for allowing the upgrade to hosted desktop! And thanks to Infiniwiz staff for getting us up and running so quickly. “
Daly Donnellan
Flats Chicago

COMPANY — DATA CENTER

Infiniwiz servers are located at Latisys, one of the largest Tier III data centers in North America. This SAS70 Type II compliant facility, located in Chicago, was specifically designed and constructed to safeguard your mission critical data through its world-class physical security, power availability and infrastructure flexibility.

Your mission-critical data enjoys the ultimate in protection with the Latisys multi-layered security system:

  • Video surveillance and motion sensors allow for continuous interior and exterior monitoring. The alarm system has cameras on all perimeter points of the building.
  • The discrete data center building contains a single point of entry, outfitted with sophisticated security sensors and protected by vandal-resistant, bulletproof glass.
  • Equipped with biometric hand scanning devices and CircleLock mantraps.
  • 24×7 on site security and NOC staff.
  • The facility was built to withstand extreme temperatures, natural weather phenomenon, and electro-magnetic interference.
Latisys has taken all the steps necessary to ensure the crucial protection from water and moisture. The facility’s roof consists of a rubber membrane system with isocyanurate insulation. Below grade, the data center has an enclosed containment pump evacuation system, which empties all water run-off.

To ensure the elimination of any hot spots and to maintain availability of business critical systems, the Latisys facility employs twenty rooftop Trane compressors. These 135-ton compressors provide optimum cooling power inside the data center, are 2N+1 capable, and run with maximum efficiency and reliability. In addition, three 20-ton Liebert loops provide a focused cooling source to the Core and Power Room areas.

The Latisys data center can supply more watts per square foot than any other in the Midwest region; the facility has access to 12.5 megawatts of juice for power-hungry applications. Redundant UPS prevents dangerous, damaging power spikes & surges. And because it is equipped with 2000-gallon tank diesel generators, the data center has enough power reserved on stand-by to stay up & running in the event of a commercial power outage.

Prevention and early detection are the keys to fire safety. The Latisys data center’s dry-pipe VESDA® smoke detector uses laser detection and light scattering technologies to sample the air for early warning signs of a potential fire. Although highly unlikely, should a fire break out within the facility, the fire suppression system is automatically engaged to prevent damage and disruption to the servers within. Additional fire safety precautions include:

  • Multi-zone smoke and fire detection capabilities.
  • Concrete floors and ceilings enabling fire isolation.
  • CleanGuard® fire extinguishers, strategically located throughout the facility.

Network

A multi-homed bandwidth, giving your business access to more than one internet carrier, can be the difference between 100% uptime and an expensive outage. A multi-homed network gives your business the flexibility to withstand carrier outages or performance problems as you receive bandwidth over multiple carriers automatically.

This is why Latisys has developed the Premium Network – a blend of top IP carriers that are multi-homed to provide you with a stable, redundant solution. The Premium Network includes internet access through XO Communications, SAVVIS, Level(3) and InterNap.

Resilient Network

Built on Cisco technology, the Latisys facility delivers your data through redundant border, core, access and distribution layers. The reliability of our data center is backed by a 99.999% Network SLA, commonly referred to as five-nines.

All the network equipment is professionally managed by a team of certified Cisco network engineers. Regular monthly and quarterly maintenance is performed on all devices ensuring that they are up to date with the latest hot fixes and patches. Your ability to communicate is also backed by our service agreement with Cisco and on-site equipment spares.

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