Tour of our VoIP Services
Full control of VoIP system.
Web-based control panel
With your Infiniwiz Hosted VoIP service, you get access to an internet control panel that is simple and straightforward to use. You can manage your extensions, set up call forwarding and pull up reports all from one intuitive online interface. Gone are the days when you needed an IT pro just to make some simple changes to your phone system. Get access to everything you need… online.
Automatically send your voicemail to email
With the Infiniwiz VoIP phone service, you can easily customize your voicemail settings. Perhaps you want to get an instant email notification when you get a message or you want the message itself attached to an email that you can play from your computer or smartphone. With Infiniwiz Hosted VoIP, setting this up takes just a few clicks.
Easy call forwarding
With Infiniwiz Hosted VoIP, you can quickly configure call forwarding, choosing from a variety of flexible settings. You can instruct the system to forward calls to a specific number. Or, you can set it to find you by ringing several numbers in a sequence or at the same time. This is especially convenient when you’re waiting for an important call but have to leave the office or your desk.
Record any call
The Infiniwiz VoIP phone service can either record all your calls, or record selectively by pressing a key sequence. All your recorded calls are securely stored on the server and backed-upped, just like any other data. Each recording is stored in a WAV format, readable on any computer. You can either listen to the recordings directly from your control panel or email selected recordings to anyone you want.
Detailed call history
With Infiniwiz Hosted VoIP, your complete call history, no matter how far back, can be viewed or searched at any time. Many filters are available to narrow down and simplify your search including but not limited to date range, source extension, destination number, and direction of call.
Client Portal: Complete management of your service.
An array of portal tools
You can do many things from within the Infiniwiz portal. Enjoy handy tools that bring you the information you’re looking for – view our latest announcements, browse our knowledgebase, or select a guide from our downloads library. Access everything you need to manage your Infiniwiz services from your personal portal.
If you need to get in touch with us, it’s very easy to submit a ticket to the Infiniwiz team. When we respond to your ticket, you will get email notification. Any ticket you submit, along with the corresponding communication, is all stored and fully documented within the portal for you to access at anytime. Just another way that we are here for you when you need us.
From the portal, you can also track all of your invoice activity. From the My Invoices section, see complete details such as invoice numbers, invoice date, due date, and the status of the invoice, all in an easy to scan table. If you need to see the invoice itself with the full details and breakdown of the charges, you’re just one click away.
Mobility – Make calls via VoIP from anywhere
Softphone for PC or Mac
With your Infiniwiz VoIP services, you’re able to receive and make calls on your computer the same way you would from a physical phone. We can configure this phone software, or softphone, on your desktop or laptop computer. This allows you to leverage the benefits of your business VoIP system, even when you’re out of the office.
VoIP phone for Tablet
Just like with a personal computer, you can have a softphone configured on your iPad or any other tablet. This way, you can make and receive phone calls from anywhere in the world where your tablet can connect to WiFi or a 3G/4G phone data connection. Plug in your headset if you need a little privacy.
VoIP phone for Smartphone
If might seem a little strange to configure a phone on a phone, but it’s a smart move. Once you configure an extension of your business phone system onto your smartphone, you are seamlessly integrated with the office, no matter where you are. This also allows you to easily save those cell phone minutes thanks to the unlimited calls within the continental US and Canada that your Infiniwiz VoIP service comes with.
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