If your company is considering switching from an in-house desktop solution to an online desktop solution, you will probably have some online desktop questions. After all, even though online desktops have many benefits, you need to make sure an online desktop will be a good fit for your company.

Fortunately, we’ve got answers to some of the most common questions businesses have about switching to an online desktop. Five of the most common questions – and their answers – are:

1) Does using a shared server mean other companies can access my data?

No. Shared servers are used to reduce cost, so even small businesses can benefit from big servers. However, the only things that are shared are the server’s capabilities, like memory and processing speed. Data is never shared between companies on the same server, so your data is completely safe.

2) Does having an online desktop mean anyone can access my company’s software?

No. One of the main benefits of an online desktop is that employees can access it from anywhere, making their lives easier. Thanks to an advanced firewall and virus protection, this easy access doesn’t extend to malicious hackers or other non-authorized personnel. Your desktop is protected by the latest in security software to keep it safe.

3) Can I still control which employees have permissions to access different files and folders?

Yes. With a company that offers full migration support, like Infiniz, your current access permissions will be moved over to your online desktop. You can then change folder permissions to control what each user has access to, and you can create, delete, or disable users by contacting the support desk.

4) What happens when a major vulnerability is found, like HeartBleed? Will my company be affected?

All companies may be affected by vulnerabilities found in software, but an online desktop can help you recover and patch your system much faster. Companies with internal servers have to patch vulnerable software themselves, which can takes day or weeks and is extremely costly. With an online desktop, your desktop provider is available 24/7 to patch these exploits rapidly so you can get back to work.

5) What about custom software? Will it be compatible?

Most industry standard software will be compatible with an online desktop. On the other hand, if you had a programmer write a custom piece of software back in the 80s, it may not be capable of making the switch to an online desktop. An online desktop provider should help you migrate by evaluating your company’s software and suggesting alternatives for any software packages that are not compatible.

These are some of the common questions that may come up when you consider switching to an online desktop. If you have any more questions, or if you are interested in making the switch, please contact us for more information.