Trying to manage your technology needs on your own can be intensely frustrating. With your business is booming and your time at a premium, handling your company’s IT yourself just isn’t going to be possible. It must be delegated to an outside partner for your growth strategy to work.

You’ve tried to do IT support in-house – but now you want better tech support.

Multi-tasking is a great thing, but in an organization as busy as yours, it’s easy to have too many balls in the air at one time.  Eventually, they all end up on the floor.  You might think about handing off your IT support to one of your staff, but your employees were hired because they were experts in their field.

They aren’t IT guys.

They do their best to limp along and find the solutions you need to keep your IT functioning, but because technology is not their forte, they need more time for the necessary research to keep your IT on track.  Meanwhile, the work of your business grinds to a screeching halt because there aren’t enough hours in the day to effectively manage what equates to two full-time jobs.

The truth is caring for all of your IT needs in-house seemed like a great idea at the time.  After all, why spend much-needed funds unnecessarily to hire a technology team when you can do the work yourselves and save the cost?  It was a great plan…in theory.  You’ve come to realize that running a successful company, keeping productivity at an all-time high, AND managing your own IT in-house is mission impossible.

You need to outsource your IT to a professional managed IT services firm.

Why hire an expert IT Support team?

Businesses rise and fall on reputation. People flock to your company because you have a longstanding history of excellence. You need to require the same standards from any business with which your company chooses to partner.

Your business technology plays a critical role in your company work processes and end product. You can’t afford to hire a team that provides your business with the same cookie cutter solutions that they offer Joe Blow down the street. You need a professional IT support team that takes the time to understand your business objectives and your internal processes.


Because an IT support staff that makes an effort to get to know your workflow and organizational goals gather the information needed craft the perfect customized solution to help you achieve your goals. Without this expert knowledge, it is impossible to provide the best solutions to meet the specific needs of your company.  In order to be a true partner to your business, you need an IT firm that values relationship-driven work processes.

If you wanted solutions that could be sourced from a simple internet search, you wouldn’t be looking for professional IT support. An IT services team offers you options that you won’t find on the shelves of your local big box store or in a computer repair shop. Services that drive your business dreams forward.

What Infiniwiz Can Offer You

There are lots of tech support companies you could call, and all of them have something of value to offer – large or small. But why settle for improving some of your technology needs when you could partner with a company that allows you to have it all?

Infiniwiz is not just a tech support company; we are THE tech support company. We offer comprehensive managed IT services – delivering a secure, stable, productive IT platform for your workflow in return for a simple monthly fee.

Among the services Infiniwiz offers you are:

Infiniwiz offers your business proactive IT management to ensure that your technology functions flawlessly. This approach is three-fold.

  • We manage your computers, network, and cloud assets, making certain that all are meeting your performance requirements on a daily basis.
  • We maintain your hardware and software to ensure optimal operation and security.
  • We take operational monitoring seriously. We not only are the watchman on the wall for your security, but we also observe and report on your technology’s overall performance. This allows us to weed out pieces of your IT suite that simply aren’t living up to the demands of your business.
  • IT Consulting

Every business can benefit from a little bit of expert advice. After all, sometimes you’re a little too close to the picture to be able to see things clearly. That’s what we’re here for!  Infiniwiz will assist you with critical insights that will help your business grow. From expanding your product line to moving or renovating your existing building to pushing into new markets or scaling to the next level, we have the skills to devise forward-thinking strategies to assist you in your decision-making process.

With cybercrime at an all-time high, you cannot underestimate the importance of making certain your data is secure at all times. Through proactive and consistent monitoring and assessments, the Infiniwiz team of experts can spot and repair vulnerabilities before a cyber predator takes advantage of them. The best defence is a good offence, and with Infiniwiz on your side, you can rest assured that you are covered.

Infiniwiz offers your business a dedicated data center to house all of your critical data. This off-site facility is home base for powerhouse servers which duplicate and store all of your data to ensure that nothing is ever lost.

Our data center houses all of your important information and allows for true business continuity. Hosted desktop, available via our data center, virtualizes all of your computer systems – giving you the freedom to work from anywhere in the world and from any device. You also gain the flexibility to utilize your applications, Windows settings, and operating systems from any mobile unit, laptop, or desktop.

Are you getting the most out of Office 365? Most businesses aren’t.  If you are not maximizing your Office 365 potential, Infiniwiz can change that for you.  We have the skills to synchronize your devices to utilize your files across multiple platforms, to enable multiple users to “workshare” on real-time collaborative efforts, and to communicate effectively using Skype for Business.  Our expert IT support team will also securely store your data in the cloud and prepare your systems to conduct business transactions from any secure Wifi hotspot.

Ready to make the leap to the telecommunications systems of the future? Let Infiniwiz procure and implement Internet-based telephones for you. These new telephones will save you both time and money.

Ready to partner with the best Chicago-based IT team for tech support? Read more about Infiniwiz HERE.