Video Library

Have you ever had the case where it’s late in the evening, you’re still at the office working, a call comes in but it’s not your phone ringing? We can set up a feature code for you.

The upgrade on our phone systems includes a feature on our PBX that gives you the ability to log into the portal and, with your extension number and a password, be able to access some of the features on the phone.

A feature on our new business phone systems allows you to have a uniform phone extension across multiple devices.

Today we have an MSP from Chicago on the line who’s going to talk to us about a recent ransomware attack that they had from one of their clients and the painstaking details and challenges they had to go through just to get their data encrypted.

With this weekly tech tip, I want to talk to you about call centers. Specifically, top 3 reasons for using a call center. We provide phone service on top of IT services that we do, so we often get asked about call centers. In this video, I provide you with top 3 reasons why you should be using a call center during business hours.