Voice Over IP services are ideal for small businesses for a few different reasons related to cost. But it’s important to find a hosted VoIP service that has a high quality to really maximize these benefits. Here are a few features to look for in a high-quality VoIP service to really get your money’s worth.
Universal Server Uptime
It’s important to go with a service that can guarantee as much server uptime as possible for connecting your phone conversations. Any business that claims “100%” uptime is likely lying though, so you’ll want to go with a service that can claim something like 99% for uptime.
Another important thing to look for when you’re first trying out a VoIP system is a money-back program. This way, you can try out the service to see if you like it well enough before you commit to using it in the long term.
Low Setup Costs
Some VoIP services will try to market themselves as a cheap service even though they aren’t, at least in the beginning, due to having a huge setup cost of hundreds of dollars. It’s a good idea to go with a service that offers to set up your VoIP system for a low-cost or even for free to avoid this problem.
Lack of a Phone Minimum
Some companies also try to jack up the cost of your service by forcing you to buy the service for a minimum number of phones. It also helps to avoid these companies and go with companies that don’t have a phone minimum if at all possible.
For more information about finding a superior VoIP service, please contact us today.