The term break/fix is fairly self-explanatory. If the IT equipment breaks down, you call someone to fix it. This is a very different service model than the managed IT service model where proactive maintenance is provided for a flat fee each month. Though it may seem like break/fix services would be cheaper, that is rarely true.
If you look at this from a different perspective, it’s easier to see why. Let’s suppose you buy a new car. You never have any service done to the car. You only take it into the shop if it breaks down. How long will your new car last if you never put oil in it, have the tires rotated or the brakes fixed? It’s pretty easy to make a case for servicing your new car on a regular basis. Cars that get good regular service will last longer and they’ll have a higher resale value.
But when we talk about servers, networking equipment and computers, it’s harder to see why regular service is so important. However, servers and IT equipment do often cost as much or more than a new car. Plus, this is very delicate equipment that requires professionals to operate. Anyone can jump in a new car and drive it down the street. But you wouldn’t let your teenage son operate your new Oracle Server.
If you want your IT equipment to last longer and perform better, then it needs regular professional servicing. The way to get this is to sign up for a managed IT service package from a reliable local provider. They employ techs who are highly trained and know how to service and operate servers of all kinds. They understand how to fix a computer that’s locked up. They can trace down a problem and repair it in your network.
If you’re still not convinced, below are 7 more reasons to switch to the managed IT service model that offers regular maintenance and support for all your IT infrastructure.
You need proactive monitoring of critical systems, such as server logs, antivirus and backups. Otherwise you could experience a disaster that shuts the doors to your company. Programs must be updated and patched on a regular basis or else you’ll be the next victim of cybercrime. The firewall and antivirus programs must be updated and working 100% each and every day. If you lose even a day’s worth of records, you could lose invoices, product orders, and work records that would be nearly impossible to replace.
Your customers and your employees deserve better. They’re counting on you to handle all work in a professional manner. Don’t let them down. Make sure your IT infrastructure gets the regular maintenance and monitoring it requires to work at peak performance.
Running a business can be challenging enough on its own. Remember the old adage, “An ounce of prevention is worth a pound of cure.” Get the IT support you need to keep all your systems running well so that you can focus on your customers instead of your technology.