Shopping for an IT service company can be intimidating if you don’t know what to look for. You want to make sure you are getting the best for your business, but all companies promise they’re the best. In this video, we discuss what questions you should ask before hiring anybody, to make sure you find the right fit for your organization.
If you have never hired an IT service company before, you may be a little in the dark on what you should be looking for. While every business is different, and therefore has different needs, there are still some things that all types of organizations should look for when hiring a company for their technology services. Below you will find the main things you need to ask of any company you are considering.
What are your long term plans for your IT services company?
This is important because the goal should be to stay with your company for an extended amount of time. As the IT service company grows, their offerings should grow, thus affecting your goals with them.
What is your exit strategy?
Exit strategies are always important when doing business, including when working with an IT service company. Knowing their plan will help you know more about them as an organization.
Where am I being supported? Locally or nationally?
There are some differences in the type of support you receive based on if it is local or national. Figure out which works best for your company, and try to find a business that meets your needs.
Are your employees full time staff members or contractors or outsource?
While none of these options is a bad thing, your organization may have a preference when it comes to the service you receive.
Do you outsource any services or support?
Always try to know as much as possible about where you are getting your support from. The more details you can get upfront, the better you can predict what that company will be like to work with and the easier you can determine what they’ll provide for you.
When selecting an IT company, you want to make sure the vision and strategy of whoever you go with matches your own for your business. Also, never ignore the google reviews, industry reports, and references associated with a company you are considering. Lastly, before making an agreement, make sure to receive proof that the company can make good on its promises to you.
If you still have questions about how to make sure you find the right IT service company for your business, reach out to us. At Infiniwiz, we want you to have all the tools you need to succeed. Feel free to contact us online or by phone at any time.