When someone says you should get hosted VoIP, do you know what they mean? Perhaps you know a little bit about the subject, but you have a lot of questions still. We’re pleased to offer a few hosted VoIP answers that may help you to decide if this service is right for you.

Q: What is it?

A: VoIP stands for Voice over Internet Protocol. Instead of using a traditional phone for your communications, you use the Internet to make and receive calls over a specially configured phone. A hosted service means, simply, that a third party provider, such as Infiniwiz, hosts your services remotely, assuming responsibility for the maintenance and management of leased equipment, installation, full support, and a ton of features that you can control yourself through a simple web-based control panel.

Q: What are the benefits of hosted VoIP services over traditional phone lines?

A: Cost is a big one. Because calls travel over a broadband connection instead of a phone line, your per-call and long distance costs are minimal. In fact, with our service, you get free calls to the U.S. and Canada. Beyond costs, you get other great benefits such as scalability, the ability to place, receive, and transfer calls anywhere, disaster recovery, and a lot of professional features just like the big companies have.

Q: You keep mentioning these features. What are they?

A: Well, there are a lot of them. But to name a few, you get an interactive virtual receptionist, advanced call forwarding, call recording, advanced call distribution, and voicemail to email. In addition, you get the unlimited calling we told you about, and you can keep your existing number.

There is, of course, a lot more that we’d love to tell you about and we’d be happy to answer any other questions you may have. Contact us today so we can discuss all the other great reasons for getting hosted VoIP services for your business.