The Cost Of IT Services In Chicago

Knowing what it will cost to work with a Chicago IT company is an important part of figuring out which one you’ll do business with. So why is it so had to get that information? Take a look at our guide below to know exactly what you should expect to pay for Chicago IT services.

How can you know whether you’re getting a good deal unless you know the price you’re paying?

Despite this reality, the price is often the hardest fact to nail down. You’ll hear all about features, service level guarantees, case studies, and other promotional selling points. But at the end of the day, you need to know the price so you can see if it will fit in your budget

Unfortunately, there is no online catalog to pick and choose from or one-price-fits-all formula. However, there are six popular IT Managed services pricing models you can review as your starting point.

The 6 Models of Chicago IT Services

When it comes to price, there isn’t a single model of support you can compare directly.

Like in other industries, plans are tiered and varied, so we have to look at 6 main types:

1. The Monitoring Only Model

The monitoring only model provides network monitoring and alerting services. The managed service provider offers this model to companies of all sizes.

With the midsize or enterprise companies that don’t have an IT company in Chicago, and instead, have in-house, IT technicians they too can also be alerted. With this model, there are several service levels offered.

2. The “Per Device” Model

The per-device model is a flat fee for each type of device that gets supported in your company’s IT environment. For instance, a basic per-device pricing model might designate a flat price:

  • per desktop
  • per server
  • per network printer
  • per managed network

The pricing is straightforward to quote, and the monthly service fee gets adjusted when you add more devices into this model.

3. The “Per User” Model

The per-user model closely resembles the per-device model. Instead of being billed per device, you’re invoiced per user, per month; which covers support for all methods used by each user.

The support typically covers commonly used equipment:

  • Office equipment: PC, laptop, tablet, and connectivity
  • Home equipment: home PC, laptop, tablet, and smartphone
  • Communication equipment: hotels and kiosks when traveling

4. The Tiered Model

The tiered model is designed to provide bundled packages.

With each package, “X” amount of services are included. And being that this is a tiered model, it also means there are three or more bundled package levels, with three or more pricing levels.

They usually get labeled as “Gold, Silver, and Bronze” or “Basic, Standard, and Premium.” The premise with this model is simple – when you pay more, additional services become available, not offered with any lower-level bundled package.

5. The All You Can Eat Model

The all-you-can-eat model gives you flexibility.

With this model, it’s easier to budget your IT support expenses. You’re able to gauge what’s taken place over the past year, and then make calculated IT cost forecasts for the coming year.

Typically you’ll have access to:

  • Remote support / on-site support
  • Lab or bench time / 24/7 year-round support
  • Services available during specific hours of the day / particular days of the month

The all-you-can-eat model gives the client the ability to genuinely budget their IT support costs over a year’s time and experience no hidden or surprise fees.

6. The A La Carte Model

The a la carte model is unique.

With this model, you’re getting individual services. Maybe there’s a specific problem which has come up and needs addressing. That’s when you pay for the services you need.

You can also create a customized Chicago IT services bundled package for yourself, tailored to your company’s specific needs or requirements.

What Will Chicago IT Services Actually Cost You?

Actual pricing ranges vary from one market to another – whether you’re in a major metropolitan area, or a smaller community will affect the price.

But to give you a brief overview of what pricing ranges look like; here’s the breakdown:

  • Flat Based range: Monthly, quarterly, or annual fee depending on needs
  • Per User range: $125–$300 per month
  • Per Device range: $5–$100 per month

With the Monitoring Only, Per Device, Per User, Tiered, All You Can Eat, and A La Carte pricing models and the pricing ranges, it gives you a clear picture of how much you should be paying a Chicago IT company.

But What About Hourly IT Support?

Maybe you think that you don’t need any form of IT services listed above. Maybe you only have an occasional or even just a rare IT problem, and you’d prefer to fix it on an as-needed basis.

You can think of this as “hourly” IT support – it may only cost you specifically for the time needed to fix your problems, but is it worth it?

Not really – there are a number of downsides to this kind of IT support…

  • You are at a disadvantage: Given that a technician charges by the hour for this work, they are encouraged to focus on billable hours. It doesn’t benefit him if your IT is working the way it should. You could find yourself repeatedly calling them to help with a problem that never quite gets resolved.
  • You’re won’t be monitored: Without anyone keeping an eye on your systems around the cloud, a minor computer problem can quickly turn into a disaster. This is especially true today with the increase in cybercrime like ransomware. What starts out with just one malicious email can spread throughout your entire network, locking down your data, and your operations.
  • You have to put up with delays: It could take days to fix your problem – in the meantime, your employees won’t have access to the data they need to continue working. You’re simply “bleeding money” by the minute.
  • You can’t know the exact cost: It’s impossible to predict how much to budget for IT services that happen hour by hour, issue by issue. You can’t know what will happen or how expensive it might be.

What Will Hourly IT Support In Chicago Actually Cost?

If you really want to avoid one of the six main models, be sure you’re ready to shell out for one of the following estimated price ranges of hourly IT support:

  • One tech: $100 – $125/hour plus travel time
  • Two techs: $225 – $250/hour plus travel time
  • IT Specialist: $250/hour plus travel time

Which Chicago IT Services Model Should You Choose?

Only you can know for sure.

If you have a perfect IT infrastructure, that rarely, if ever, has problems? Then sure, hourly IT support may be the more cost-effective choice.

But that’s a lot of ifs. “Perfect” doesn’t really exist when it comes to IT.

That’s why working with a Chicago IT company is so much smarter – it takes risk off the table.

Like this article? Read the following blogs to learn more about Chicago IT services:

Do Managed IT Services Cost More Than The Break/Fix Model?

Outsourcing IT Makes Sense for Small Businesses: 7 Reasons

Are You Prepared? Your 9 Step Local Business Disaster Recovery Plan