For small or growing businesses, VoIP is the best and most cost-effective means of communication. The feature that sets VoIP apart from other phone systems is its scalability; it’s incredibly simple and considerably cheap to add another VoIP phone line. So if your business is considering opening new offices or adding new phone lines in the future, consider how the scalability of VoIP could potentially save your business a lot of money.

A recent Tech Target article compares Public Switched Telephone Networks (PSTN) and VoIP. According to the article, VoIP is more advanced than PSTN and Plain Old Telephone Service (POTS) in terms of scalability, which explains why it’s a more cost-effective service:

“Significant strides have been made in the world of VoIP, however, and there are plenty of reasons why making the change could be helpful. Areas where VoIP currently has a leg-up on PSTN include advantages in scalability, cost and special feature availability.”

Consider the differences between the scalability of the two services when upgrading your phone system. If your business uses PSTN, you typically have to purchase new hardware and add new dedicated phone lines. While this has been the unavoidable standard for businesses for years, the cost-benefit relationship is way out of proportion and it’s not a viable option for small businesses.

With small business VoIP, however, upgrades are remarkably simple. Typical upgrades only require simple software updates and more bandwith. Because VoIP phone systems are scalable, businesses don’t have to buy new expensive hardware or purchase new dedicated phone lines. And if a business has to purchase a new phone, IP phones are cheap and loaded with features.

In addition, at Infiniwiz we offer you support for any upgrades, no matter how simple or complicated they are. The system is simple and straightforward enough to use on your own – even without the assistance of an IT team – but we’re always just a call away if you need us.

If you would like more information on the scalability of business VoIP, contact us.