According to In-Stat, a market research firm, almost 79 percent of businesses in the United States use VoIP phones at one location. This is an increase from 42 percent in 2009.
Among the basic features of VoIP that businesses can benefit from is mobility. Since VoIP runs off of one network, a business can substantially increase its efficiency by being mobile. In particular, consider the following mobile VoIP features that provide businesses with capabilities away from the office.
Find Me Follow Me. This feature allows you to be found when someone calls you at your extension. You have the option of deciding what numbers you want to use. If someone tries to call you at your office, the call will automatically forward to your mobile device wherever you are at.
Plug in a Phone to the Network While Away from the Office. With this you can plug in an existing phone to your network, where there is Internet, and call from anywhere. You can plug in the phone internationally and make calls to US and Canada for free the same way if the phone was installed in US. This is possible because calls would travel via Internet without using international phone lines.
Voicemail in Your Email Box. This feature allows you to hear your voicemail in your email inbox, instead of having to call in to hear them.
Transferring to Other Phones and Numbers. The VoIP system allows you to route calls to your cell phone if you prefer, if you are out of the office or on the go, so you never have to give out your personal phone number. Also, calls can be routed to other, external numbers, which can be convenient when at a location where you cannot use your cell phone and need to take calls through a specific number.