The purpose of this meeting, which usually takes 30 minutes, is to gain an understanding of your requirements, present our abilities, and determine if there is compatibility between us.
In this 1-2 hour on-site meeting, our consultant will evaluate your environment, offer options, and collaborate with you to determine the appropriate solution.
Our representative will go through the proposal with you and answer any questions you have. Once you sign on the dotted line, we'll give you details about what happens next.
After the commitment is received, the sales executive who is knowledgeable about the matter will promptly review the signed proposal with the internal team, which will initiate subsequent activities:
During the first onboarding visit and several days after, the dispatched engineer will work with you collect enough information and install enough tools so that our tehcnical teams can start assisting you:
Onboarding engineer will organize a hand-off meeting with helpdesk, present documented information, train the team, and provide specifics of customer environment.
This is where our Helpdesk team is now able to support your organziation.
Once onboarding is completed, our Proactive Team will start aligning your organization with our best practices.
During this meeting, our virtual CIO will explore the technological requirements of the business, covering a range of areas such as network infrastructure, cybersecurity, data backup and recovery, cloud computing, and software applications.
We will address any challenges that your organization may be encountering and offer recommendations to overcome them.
Additionally, we will provide guidance on technology strategy, planning, and implementation. Our primary objective is to assist the company in utilizing technology to enhance efficiency, productivity, and overall business performance.
Our Proactive Team will continue alignment with our best practices.
