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Des Plaines, IL, Managed IT Support

Since 2002, Infiniwiz has been providing Managed IT services across the Chicago Area, Illinois.

Home to the site of Ray Kroc's first McDonald's location and known as one of Illinois's most forward-thinking and innovative cities, we offer IT solutions that align with the unique needs, growth, and overall success of companies in Des Plaines. We aim to optimize your IT infrastructure, streamline operations, and propel your business to new heights in this thriving city.

Are you frustrated at the time it takes to receive technical assistance from your MSP provider or technician? Infiniwiz is here to help! Our responsive help desk team is available 24/7 to provide technical support, resolve issues quickly, and offer guidance for your IT concerns, ensuring smooth day-to-day operations.

Our Des Plaines IT Consulting Services

At Infiniwiz, we offer well-rounded IT services to accommodate your business’s unique needs. If you’re looking for an IT firm near you, look no further than our expert team, who is always ready to jump in and offer assistance.

Our Des Plaines IT consulting firm services include:

  • Managed IT Services: We offer complete IT management services to cover each of your organization’s IT needs, from technical support and strategic consulting to hardware and software management.
  • 27/7 Help Desk Support: Problems often occur at the most inopportune times. Our knowledgeable team is here to help you, regardless of the time, to ensure you can get back up and running quickly. We’ve honed our help desk process over the years to promote seamless, top-notch, and efficient assistance.
  • Monitoring & Operations: Our team uses an array of cutting-edge tools and strategies to monitor and update your environment constantly. By keeping a close eye on your environment, we can minimize downtime and ensure your team can work uninterrupted and securely.
  • IT Strategy & Consulting: Our knowledgeable IT consultants offer expert support and guidance to help you navigate and achieve your organization’s goals by leveraging technology, from assessing IT infrastructure to limiting risk.
  • Cloud Management: Cloud services are an integral part of nearly every business. Our team will design, implement, and manage a cloud environment that mirrors and accentuates your business’s goals.
  • Security: We help you create and uphold a strong network security strategy through careful planning, tool implementation, workflow updates, and policy enhancements.

Our Des Plaines IT consulting firm is here to help. Call us today at (847) 443-5248 or complete our online form to take the first step toward getting the most out of your IT services.

Our Reviews

Eleanor K.

Infiniwiz! One of the best customer-focused, technology-advanced IT companies I have worked with. Infiniwiz is shaping future products and implementing innovation. Amazing customer experience and effective results. Highly recommended.

Tyler Z.

Infiniwiz has been our IT provider for many years at this point. Their quick response times and the entirety of their support staff are always helpful and courteous. Their quick responses get us back online and running for smooth operation. The team has been helpful in teaching me how to prevent issues from happening repeatedly, and has provided valuable education, helping us understand the 'why' behind issues that we've faced. Much appreciated, Infiniwiz Team.

David S.

Infiniwiz is an excellent company, all-around. Their combined knowledge and expertise are robust, and their customer service team is outstanding to work with - extremely responsive and professional. Great to do business with!

Lee S.

Our company partnered with Infiniwiz to manage our IT infrastructure, and my experience working with them has been stellar. Their staff is friendly, knowledgeable, and competent. When we run into IT issues, their response time is great. They are an outstanding organization, and I've been extremely satisfied with their service.

Krystina B.

Infiniwiz has been our IT company for over 7 years - what I love most about working with them is how quick they are to respond and resolve issues. We started working with them as a smaller firm, and as we grew, they were still able to accommodate our increased needs. They are extremely professional and knowledgeable in the tech space, and their employees are very kind and easy to work with. I highly recommend Infiniwiz whether you have a small, medium, or large size company.

Alex N.

Infiniwiz has been very professional, accommodating, and has resolved every issue we have had so far. I would highly recommend them to anyone who is looking for an outstanding IT company.

Gene K.

The folks at Infiniwiz went above and beyond to make sure every little request is taken care of for us. When they didn't have an answer right away, they did their due diligence to find a solution. They also gave assurances that if anything related to this project needs to be adjusted or reconfigured, they'll be there to take care of it.

Patricia S.

Infiniwiz does a fantastic job of responding to our IT needs. They go above and beyond in ensuring their clients are satisfied. We're extremely grateful for their services and highly recommend them.

Frances C.

It is my pleasure working with Infiniwiz. The IT team is helpful when needed and follows up to make sure all issues are solved in a timely manner.
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